How do you know the software hasn't changed?  We don't have this problem
with Thunderbird, Outlook, or other clients.  Evolution was working fine
and then all of the sudden it began to accumulate mail in the Outbox
folder after running (and sending mail successfully) for some period of
time.  I've made no configuration changes on the Evolution client side.
It just stopped working.  Also interesting is that so far today (and
yesterday) having started Evolution from a Terminal instead of by the
launcher it runs with NO problems.  That surely indicates some problem
that is NOT with our mail server.

There are others who have this problem.  Did you see the Ubuntu Forums
post I included a link to?

Relevant Ubuntu Forums Posts
http://ubuntuforums.org/showthread.php?p=7744054
http://ubuntuforums.org/showthread.php?t=1190064

Is there a log file that Evolution generates that can be sifted through
to see what causes this because I just don't accept your premise that
this is 'my problem to be solved'.  I'll gladly help troubleshoot this
though and work with you and your team to figure it out.

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Outgoing mail stops working
https://bugs.launchpad.net/bugs/430511
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