Hi. Both are reasonable behavior if you could not bind to the LDAP
server, which might happen if you have wrong Bind DN / password. In
order to proove the bind dn and password is working, in case ldap server
is openldap, you need to enable certain error log (e.g. at debug level
256) and attach the error log here. This may need help from ldap server
administrator.

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thunderbird ldap active directory
https://bugs.launchpad.net/bugs/231798
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