here.david wrote:
> On Sun, Jun 21, 2009 at 1:12 PM, Micah Gersten <
> launch...@micahscomputing.com> wrote:
>   
>> 2. Is the Firefox crash reproducible?  and What are the steps to generate
>> the crash?
>>     
>
>
> Random, sometimes on 1st opening and others "who knows when, just happens"
> not able "to make it happen"
>   
Well, if you get a file in /var/crash for it, you can file a report.
>> 3. You have a large number of addons installed, does firefox crash with
>> them disabled?
>>
>>     
>
> Woot Watcher 1.0.6,  Download status 1.2, Forecastfox 0.9.10.1, LastPass
> 1.51.2, Twitter 1.8.1, Ubuntu Firefox Mod 0.7, and Xmarks 3.1.0...have not
> tried to remove them as these are the minimum I perfer, guess I could give
> up all but xmarks and lastpass...will give that a try...
>   
It could be that a new profile might work for you.  Sometimes profiles
get corrupt.  You can create a new one to test with without deleting
your old one.
firefox -ProfileManager

> 4. Check for update is grayed out because Ubuntu provides Firefox updates
>   
>> through Debian packages and not directly from Mozilla.
>>     
>
> Would be great "IF" that was lisited someplace as I spent hours trying to
> find out how to fix this....
>   
I just noticed this doesn't seem to be anywhere.  I added a note here:
https://help.ubuntu.com/community/FirefoxNewVersion
> 5. There are probably 2 profile folders if you have installed Firefox 3.5 at
>   
>> some point.  Firefox 3.5 copies your current profile on install so that you
>> can modify each version independently.
>>
>>     
>
> Yes, read someplace to delete them and now only have firefox under the
> ".mozilla" which must have happen with trying to get, Sound and DVD working.
> I do recall a Firefox 3.5 auto update a while back.  Things worked great
> with Firefox before trying to fix sound....so many items under install about
> Firefox who knows what is - is not needed.  How do I now move to 3.5 as
> check fo update is "greyed out" and way to many items listed under 3.5 to
> know what is or is not needed.  Which is why the update takes care of...
>
> I do hope a fix is easy, as I am limiping between Xppro 64 (when I need to
> get things done on  firefox) and Ubuntu Amd64 which I can scan, print,
> play-burn lables and DVD's, Listen to music, Have mac like doc, E-mail,
> Office type apps and POWER (Gpart-Clonezilla) to do everything I need to
> (except web browsing as would prefer).  In less than 6GB vs the 30-50GB in
> Windows.  Fast "ghosting-recovering" allows me to "try" to fix the issues
> and get back within mins vs the hours it normally took with windows...
>
>   
Unless you want to test a release candidate, you might want to wait
until Firefox 3.5 is officially released which should be soon.   You can
install it by:
sudo apt-get install firefox-3.5
or by using Synaptic or another package manager.
>> 6. Also, to maintain a respectful atmosphere, please follow the code of
>> conduct - http://www.ubuntu.com/community/conduct/ . Bug reports are
>> handled by humans, the majority of whom are volunteers, so please bear
>> this in mind.
>>
>>     
>
> Sorry if my venting was preceived as a personal attack, I can now see it was
> not a sterling way to address the issue, just "upset"....not that is an
> excuse...My appoligies to you for reading that venting...
>   
Thank you for your calm reply.  Sometimes people don't realize there are
other people on the other side of the bug tracker.
> BTW, why not have a "special" Location for fixes reported to "fix" issues,
> would both move Ubuntu to more folks, as I am sad I waited this long to give
> it a try...The last attemp I could not get ahy printers to work and when I
> installed Ubuntu awhile ago they now work "out of the box"  which allowed me
> to switch over...
>   
We have https://help.ubuntu.com which is community maintained support
documentation as well as the answer tracker at
https://answers.launchpad.net/ubuntu
> "I would assume" normal needs majority of folks need to have working are
> E-mail, Broswer, Word, Printer at a minimun to get Ubuntu to main
> stream....Maybe I might put together a "getting" started paper, just not
> sure were to post it and if others had/have the same issues...also, tried
> 10's of things (hunderd of hours these past six months, I found listed and
> who knows what, if anything, co-mingled to get things to work..or in Firefox
> case, break...I do wonder if some simple "how to back up and recover after
> trying and breaking things," might be a "best seller," kind of thing.
>
> I just read the link you gave, very nice...I will remember to relax before
> posting, sometimes my humaness pops thru...<g>... Thank you again...
>
>
> Warm Regards,
>
> David
> David M. Bittlingmeier, M.S., CISSP, CRM
>
>   
For most people, these things should all work out of the box.  If you know of a 
specific issue, please feel free to report a bug by using ubuntu-bug:
ubuntu-bug PACKAGENAME
Also, in the future, please open up a bug report for each issue you experience. 
 Otherwise, we end up with huge quoted E-Mails like this one.

-- 
Firefox crashes - the check for update is grayed out and I see two profiles...a 
reg and 3.5 under ".mozilla"
https://bugs.launchpad.net/bugs/389990
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