I'm having this problem too. I was previously running Debian unstable with all the same hardware and syncing worked fine to my USB visor using pilot-link. I reinstalled the laptop with dapper drake and I'm getting the flakiness reported here: once in a blue moon it will work, 95% of the time it hangs immediately while trying to get the user info from the visor. I've tried pilot-link directly and gnome-pilot and experience a similar type of hang with both.
It seems there is some confusion in this thread about pressing the button on the cradle. Even under Debian I had to press the button on the cradle to wake up the device and have it establish the USB connection. There has always been a human-level timing issue when using pilot-link with a USB device: you need to press the button on the cradle first, then start pilot-link before the USB device disconnects. The issue of this bug report appears more like a hang that occurs after pilot-link or gnome-pilot establishes the connection with the device. I compiled and installed the 2.6.17.6 kernel and though it usually gets further in the syncing now, it still times out. So it's not clear that simply upgrading the kernel solves the problem. -- Pb syncing treo 650 on dapper drake https://launchpad.net/bugs/38574 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs