Public bug reported:
Binary package hint: empathy
When using multiple protocols, the problem that two different contacts
may refer to the same person is unavoidable. Pidgin solves the problem
by allowing you to merge contacts by dragging them one onto another.
This functionality is very comfortable as you don't see messages from
the same person in separate windows and is currently lacking in empathy.
** Affects: empathy (Ubuntu)
Importance: Undecided
Status: New
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Duplicate contacts from different accounts can't be merged
https://bugs.launchpad.net/bugs/392507
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