Do you have any example you could point? Either attach a small file to
the bug page or give an URI where to download one? Do you use totem-
gstreamer or totem-xine? Can you play that video with totem (you might
lack some codec to play it)?

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Some media files are not recognised as such (ogm, mkv, mka)
https://launchpad.net/bugs/81122

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