Indeed, thanks for looking at it. I've attached the output you asked
for. The output of ck-list-sessions correctly shows the users logged in.
Bob was the active user when cdrom0 was inserted, but cannot eject it
since it is mounted by user taxman. This is compounded by bug #383630 in
that even if policykit authorization is given to unmount media mounted
by another user, that authorization is ignored. Thanks,

Taxman

** Attachment added: "output.txt"
   http://launchpadlibrarian.net/27697409/output.txt

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optical media usually mounted by the wrong user
https://bugs.launchpad.net/bugs/383643
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