Thank you for opening this bug and helping make Ubuntu better. Per your
description it sounds like you did not "unlock" the Users and Groups
utility (at the bottom of the window, to the left of the Close buttom).
** Package changed: ubuntu => gnome-system-tools (Ubuntu)
** Changed in: gnome-system-tools (Ubuntu)
Status: New => Incomplete
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users and groups applet does not allow to add/manage group
https://bugs.launchpad.net/bugs/370888
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