Craig Keogh above is spot-on!

I had the same problem, although not in Ubuntu, but openSUSE!! My audio
was functioning correctly, but at a very low level / volume.

I used the gnome Volume Control's Preferences dialog to select the Front
channel and raise to 100%, it was at 50%, which kind of verified the
impression I had of my audio. Raising it to 100% restored my audio to
normal.

In fact, if you go through all the channels in the list, you'll see that
many of them are at 50% by default!

So, this appears to be something ALSA / GNOME related, not to Ubuntu.

-- 
Low volume, No sound: Intel HDA 82801J (ICH10)
https://bugs.launchpad.net/bugs/271519
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