Murray says "I can't sync", but it's not clear whether this is just an example of the known Edgy problems (i.e. with gnome- pilot-2.0.14-0Ubuntu2) or something else. He could try installing the packages I rolled (see gnome bug 365181, comment 14) and see if that fixes matters.
Failing that, it's the usual triage: kill off any running gpilotd. Run it in a terminal window. Likewise for gpilotd-control-applet if you need to run that. Then try to sync and report messages displayed at the terminal. -- Gnome-pilot does not start by default https://launchpad.net/bugs/15046 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs