Oh wait, since you are using KDE(4), maybe you don't have access to that wizard.
I am trying to follow a bit instructions on: https://wiki.ubuntu.com/DebuggingPrintingProblems So open a terminal and run: cupsctl LogLevel=debug cancel Try to print something. Wait until the job disappears from the queue or turns into "Stopped" state, independent whether something gets out of the printer. If the job never reaches "Stopped" state after the printer not shopwing any reaction for a longer time you also can go on to the next step. Add /var/log/cups/error_log as an attachment to the bug report. Note that the file is not accessible for normal users. You need to access it as root. To view the file run $ sudo less /var/log/cups/error_log and to copy it for attaching to a bug report run $ sudo cp /var/log/cups/error_log ~ $ sudo chmod 777 ~/error_log -- [Jaunty beta] Epson RX620 doesn't print https://bugs.launchpad.net/bugs/350107 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs