On Wed, Mar 18, 2009 at 16:07, Michael Glass <shorty_s...@yahoo.com> wrote:
> My conclusion is that the Open source community does not provide the
> professional support level required to make this a viable business operating
> system. No operating business can afford to wait for days and days
> for someone to resolve there systems problems. Support needs to be available
> and solution found and provided promptly. This pictuclar problem has a
> leagle liability attached and sould be a priority.

You're quite right, no business should be reliant on volunteers for
fixes as they may never fix the problem or take too long to do so. If
you're in a position where you need someone to look at your problems
straight away you can pay for professional level support,
http://www.ubuntu.com/support has more information on both paid
professional support from several companies and free help resources.

I'm just someone who volunteers to help out Ubuntu in his spare time.
I have as little authority as you do to demand and prioritise other
peoples time.

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Unable to acquire a network connection from Windows XP afer installing Ubuntu
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