** Description changed:

+ Update 2009-02-02: 
+ 1. Creating a brand new user results no change in behaviour, i.e. no sound in 
gcompris except for TuxPaint. Note: all users are defaulted to gnome on the 
system.
+ 
+ 2. Starting a kde session for any of the users fixes the problem for the
+ session! There are sounds as expected in all the programs in kde!
+ 
+ This leads me to think problem is not with gcompris itself (note also it
+ had sound right after install). Problem is with gcompris <=> gnome
+ interaction, while gcompris <=> kde interaction is OK.
+ 
+ Hope this helps. Don't want to force users to KDE just because of this.
+ My ambition is to make it working under gmome as well. Thank you.
+ 
+ === End of update 2009-02-02 ===
+ 
  Michael Lustfield proposed the following answer:
  I would suggest filing a bug against this. You seem to have sufficient
  data to conclude an actual bug as well as enough information to assist
  the bug manager.
  
  ======
  
  Hello,
  
  I have a strange sound problem with gcompris only. I'm losing my
  reputation in front of my kids because it was working, and then gcompris
  somehow lost almost all of its sounds, except for Tuxpaint, which is
  still chiming.
  
  I installed an ubuntu hardy heron lts from scratch with
  2.6.24-19-generic kernel, the newest that time. Everything worked
  flawlessly right out of the box, including sound as well, even with
  gcompris. Gcompris was configured with the sounds package of our
  language (Hungarian, if that matters.) Kids fell in love with the
  computer, mainly because of gcompris, and partially because the familiar
  voices to them.
  
  I went forward to 2.6.24-21-server kernel (4GB RAM) but can boot up the
  old one anytime if you like for troubleshooting. I also accepted some
  recommended upgrade packages that bubbled up from time to time.
  
  After a month of this kind of usage, sound suddenly disappeared from
  gcompris almost entirely, only TuxPaint held its sound from the gcompris
  package. And still, everything else has sound, I can play audio and
  video files, watch youtube movies in browser, etc. Problem is, I cannot
  pinpoint neither the exact package that broke this down, nor the exact
  date, since I'm not playing with gcompris. Kids reported the problem and
  started to complain about the lost sound.
  
  User privileges are OK, sound settings OK (ALSA, btw), test sound can be
  heard on the config panel, all users incl. kids can hear sound from
  Tuxpaint and all the above applications, but not from the rest of
  gcompris. No sound even after completely reinstalling gcompris.
  
  What did I/autoupdate mess up? No clue by browsing syslog, dmesg etc. The 
most frustrating it was working like a charm right from the first minute, and 
then broke down somehow.
  Please help, thank in advance.
  If you would know my kids, you also would cry for help on a forum. :)
  Have a nice day,
    Peter
  
  pe...@princz:~$ cat /proc/asound/cards
   0 [SB ]: HDA-Intel - HDA ATI SB
                        HDA ATI SB at 0xfe024000 irq 18
   1 [HDMI ]: HDA-Intel - HDA ATI HDMI
                        HDA ATI HDMI at 0xfdffc000 irq 20
  pe...@princz:~$ uname -a
  Linux princz 2.6.24-21-server #1 SMP Mon Aug 25 18:06:43 UTC 2008 i686 
GNU/Linux
  pe...@princz:~$ lsmod | grep -i snd
  snd_rtctimer 4640 0
  snd_hda_intel 344728 5
  snd_pcm_oss 42016 0
  snd_mixer_oss 17792 1 snd_pcm_oss
  snd_pcm 78596 2 snd_hda_intel,snd_pcm_oss
  snd_page_alloc 11528 2 snd_hda_intel,snd_pcm
  snd_hwdep 10500 1 snd_hda_intel
  snd_seq_dummy 4868 0
  snd_seq_oss 35456 0
  snd_seq_midi 9248 0
  snd_rawmidi 25632 1 snd_seq_midi
  snd_seq_midi_event 8320 2 snd_seq_oss,snd_seq_midi
  snd_seq 54096 6 snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
  snd_timer 24836 3 snd_rtctimer,snd_pcm,snd_seq
  snd_seq_device 9612 5 
snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
  snd 56868 22 
snd_rtctimer,snd_hda_intel,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_hwdep,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
  soundcore 8800 1 snd
  pe...@princz:~$

** Tags added: gcompris gnome kde

-- 
gcompris lost sound (except Tuxpaint)
https://bugs.launchpad.net/bugs/292099
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