Setting status back to Triaged, since more information has been provided.
For me, it works with amarok-kde4 (Amarok 2) from the kubuntu-members PPA, as 
far as I've tested it (using Global Keyboard Shortcuts from the "Keyboard & 
Mouse" application in System Settings).

I guess this bug might get resolved, once Amarok 2 enters Jaunty and is
the new default player.

** Changed in: kdebase-workspace (Ubuntu)
       Status: Incomplete => Triaged

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Global shortcuts don't always work
https://bugs.launchpad.net/bugs/223412
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