I had the same problem, here's how I fixed it:

tried "adduser <username> dip", but that didn't work
turns out, /etc/ppp/peers and /usr/sbin/pppd are setup to only be executable by 
users who are members of THE GROUP WITH GROUP ID 30.
Apparently this is supposed to be the "dip" group, but that group wasn't on my 
system (ubuntu intrepid).
I went to System->Administration->Users and Groups and added a new group called 
dip which has GID 30 (not 1001 as is the default) and added myself to it.
restarted, and pon works just fine now.

Hope that helps.

-- 
Pon/poff don't work as normal user...
https://bugs.launchpad.net/bugs/278828
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