Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.
1.For a USB keyboard enter the following command on a terminal/console: $ lsusb -v > ~/lsusb-v 2. Open a terminal/console and enter the following commands: uname -a > ~/uname-a cat /proc/version_signature > ~/version_signature sudo lspci -vvnn > ~/lspci-vvnn xprop -root | grep XKB > ~/xkb gconftool-2 -R /desktop/gnome/peripherals/keyboard/kbd > ~/gconf 3. Attach ~/lsusb-v, ~/uname-a, ~/version_signature, ~/lspci-vvnn, ~/xkb, and ~/gconf to the bug report as separate attachments. ** Changed in: ubuntu Status: New => Incomplete ** Changed in: xserver-xorg-input-keyboard (Ubuntu) Sourcepackagename: None => xserver-xorg-input-keyboard -- Hp laptop volume key freeze https://bugs.launchpad.net/bugs/293899 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs