What make and model of web cam is it? If it's built into the computer,
what's the make and model of PC?
The output from the following command may also help, if you could paste
it.
lsusb
** Changed in: linux (Ubuntu)
Sourcepackagename: None => linux
Status: New => Incomplete
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device does not support capturing
https://bugs.launchpad.net/bugs/273469
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