Jamie Strandboge, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-13-9343-laptop/drivers an update to your computer's
buggy and outdated BIOS is available (A04). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?
If it doesn't, could you please both specify what happened, and provide the
output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.
Thank you for your understanding.
** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1467602
Title:
after screenlock and screen suspend, external display port monitor
doesn't resume properly
Status in xorg package in Ubuntu:
Incomplete
Bug description:
I have a Dell XPS 13 9343 with external display link monitor which I
use in non-mirrored mode as two different screens. If the screen locks
and suspends (simply locking is not enough) if I tap a key/move the
mouse/etc the laptop screen comes up and the external monitor flashes
on, but then the external monitor goes blank (but I can see its
backlight is on). If I login, the desktop seems to think it is off and
all of open windows are rearranged (it even puts some on different
workspaces). The only thing resembling a workaround is if I tap a key,
watch when the external monitor is blank, then turn off the external
monitor, then turn it on, then unlock the screen. This isn't great
though-- some windows are invisible and rearranged and I have to cycle
through the different workspaces to find them and put them back.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CompizPlugins:
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Jun 22 11:29:08 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
(prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-06-13 (8 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic
root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet
splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.11-1ubuntu2build1
xserver.bootTime: Mon Jun 22 10:53:54 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.17.1-0ubuntu3
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