I can confirm that I hit this bug while running 3.10.4 installed from the Ubuntu Software Center for the current LTS version of Ubuntu $ lsb_release -rc Release: 14.04 Codename: trusty
I had previous setup Gmail (googlemail) and a pop account in Evolution. Some recent changes to my work's exchange setup meant that pop was no longer a connection option. I disabled the pop account. Installed evolution-ews from the Software Centre and tried to add my Exchange account. Everything worked very well until I clicked the final button, which caused the window to close and seemingly no new email account to be added. This looks very much like a silent failure. Closing Evolution and reopening it using the File > Quite or red X did not seem to change the state of things. After finding this bug via an Internet search I tried the work around of logging out from my current GUI session and logging back in. When I opened Evolution two new Exchange MAPI accounts were shown. Both seemed to work. If people have tried to setup Exchange with Microsoft Exchange instead of using Outlook on Windows and seen this they may think it has silently failed. They may be wholly unaware that there is in fact a working mail account if they were to open Evolution agian, but why would they try when they have seen it fail? ** Also affects: evolution-ews (Ubuntu) Importance: Undecided Status: New ** Also affects: evolution-mapi (Ubuntu) Importance: Undecided Status: New ** Also affects: evolution (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to evolution-data-server in Ubuntu. https://bugs.launchpad.net/bugs/1061195 Title: Evolution appears unable to create EWS or Exchange MAPI account Status in evolution package in Ubuntu: New Status in evolution-data-server package in Ubuntu: Confirmed Status in evolution-ews package in Ubuntu: New Status in evolution-mapi package in Ubuntu: New Bug description: Evolution appears unable to create an EW or MAPI account. All the steps proceed normally, including fetching the URL (for EWS) or authenticating (for MAPI). However, at the conclusion of account creation process, no actual account appears in the list. I've tried starting Evolution from the command line using various DEBUG_ variables and there are no EWS- or MAPI-specific errors. So I'm not exactly sure what to do next. I am fairly certain the problem doesn't lie with my corporate Exchange server, as web mail works fine and any other EWS-capable client (like the mail app in Android). ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: evolution 3.6.0-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4 Uname: Linux 3.5.0-16-generic x86_64 ApportVersion: 2.6.1-0ubuntu1 Architecture: amd64 Date: Wed Oct 3 12:40:28 2012 InstallationMedia: Ubuntu-Server 12.10 "Quantal Quetzal" - Beta amd64 (20120925) ProcEnviron: LANGUAGE=en_US:en TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evolution UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/1061195/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp