Marius Varvaroi, thank you for reporting this and helping make Ubuntu better. Is this an issue with just Shotwell?
** Tags added: bios-outdated-f.48 ** Package changed: xorg (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1418698 Title: downloading photo from camera Status in linux package in Ubuntu: Incomplete Bug description: I get error message "Unable to fetch previews from the camera: Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8 ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12 Uname: Linux 3.13.0-44-generic x86_64 NonfreeKernelModules: fglrx .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Thu Feb 5 20:59:34 2015 DistUpgraded: 2014-08-18 16:22:02,097 DEBUG enabling apt cron job DistroCodename: trusty DistroVariant: ubuntu DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806] (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:3577] InstallationDate: Installed on 2012-03-10 (1062 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) MachineType: Hewlett-Packard HP 635 Notebook PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=88555ba2-342e-4c47-94f9-8a411faeb88a ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to trusty on 2014-08-18 (171 days ago) dmi.bios.date: 12/13/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.43 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3577 dmi.board.vendor: Hewlett-Packard dmi.board.version: 24.48 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.43:bd12/13/2011:svnHewlett-Packard:pnHP635NotebookPC:pvr058A100000004C10002600000:rvnHewlett-Packard:rn3577:rvr24.48:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP 635 Notebook PC dmi.product.version: 058A100000004C10002600000 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.fglrx-installer: fglrx-installer N/A version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.56-1~ubuntu1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.3 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.3 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Thu Feb 5 20:28:23 2015 xserver.configfile: /etc/X11/xorg.conf xserver.errors: AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory] xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2.6 xserver.video_driver: fglrx To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1418698/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp