Hi Rob, This bug was reported under apport, which is crash detection/reporting tool. I have reassigned it from apport to hplip (HP Linux Imaging and Printing) so that somebody can hopefully assist with your problem. Apologies for the confusion.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1404779 Title: Hp Designjet 130 prints part of page then freezes Status in HP Linux Imaging and Printing: New Status in cups package in Ubuntu: New Bug description: Cups Printer works under msdos. Have not been able to get full page printed under ubuntu. Prints A few lines to 1/3 page then freezes. must remove power to reset and remove paper. All controls freeze. Tried on several computers and ver of O/s. Currently 14.04. See attached Printer cmd report. Per lunchpad direction. rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsmod | grep usb usblp 18277 0 usbhid 47070 0 hid 87604 2 hid_generic,usbhid rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ tail -f /var/log/syslog Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/musb.c 2105: ignoring hp:/usb/hp_designjet_130?serial=MY6AID80CM support=0 Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: io/hpmud/pp.c 627: unable to read device-id ret=-1 Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.816339] type=1400 audit(1419216354.023:68): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2520 comm="cups-deviced" requested_mask="send" denied_mask="send" signal=term peer="unconfined" Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.818276] type=1400 audit(1419216354.023:69): apparmor="DENIED" operation="signal" profile="/usr/sbin/cupsd" pid=2150 comm="cupsd" requested_mask="send" denied_mask="send" signal=term peer="unconfined" Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820058] parport0: lp tried to release parport when not owner Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 1975.820072] parport0: ppdev0 forgot to release port Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664108] usb 3-2: USB disconnect, device number 4 Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2294.664280] usblp0: removed Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: remove /devices/pci0000:00/0000:00:1a.0/usb3/3-2 Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower colord: device removed: sysfs-Hewlett-Packard-hp_designjet_130 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.104036] usb 3-2: new full-speed USB device number 5 using uhci_hcd Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303075] usb 3-2: New USB device found, idVendor=03f0, idProduct=0314 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303080] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303083] usb 3-2: Product: hp designjet 130 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303085] usb 3-2: Manufacturer: Hewlett-Packard Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.303088] usb 3-2: SerialNumber: MY6AID80CM Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 2327.334166] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0314 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower logger: loading HP Device 003 005 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower colord: Device added: sysfs-Hewlett-Packard-hp_designjet_130 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: add /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:1a.0/usb3/3-2/3-2:1.0 Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower udev-configure-printer: Device already handled Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower hp-config_usb_printer: hp-config_usb_printer[2617]: error: This is not a valid device ^C rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsusb Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 002: ID 04b3:3025 IBM Corp. NetVista Full Width Keyboard Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 005: ID 03f0:0314 Hewlett-Packard designjet 30/130 series Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ ls -l /dev/usb/lp* /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 dic 21 21:13 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 128 dic 21 21:13 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 dic 21 21:13 /dev/bus/usb/003/001 crw-rw-r--+ 1 root lp 189, 260 dic 21 21:51 /dev/bus/usb/003/005 crw-rw-r-- 1 root root 189, 384 dic 21 21:13 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 512 dic 21 21:13 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 513 dic 21 21:13 /dev/bus/usb/005/002 crw-rw-r-- 1 root root 189, 640 dic 21 21:13 /dev/bus/usb/006/001 crw-rw-r-- 1 root root 189, 768 dic 21 21:13 /dev/bus/usb/007/001 crw-rw-r-- 1 root root 189, 896 dic 21 21:13 /dev/bus/usb/008/001 crw-rw---- 1 root lp 180, 0 dic 21 21:51 /dev/usb/lp0 rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ sudo usb_printerid /dev/usb/lp0 [sudo] password for rod: sudo: usb_printerid: command not found rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-info -i HP Linux Imaging and Printing System (ver. 3.14.3) Device Information Utility ver. 5.2 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: No device selected/specified or that supports this functionality. rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ hp-makeuri 003:005 HP Linux Imaging and Printing System (ver. 3.14.3) Device URI Creation Utility ver. 5.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. error: Device not found rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lpinfo -v network ipps network http network https serial serial:/dev/ttyS0?baud=115200 serial serial:/dev/ttyS4?baud=115200 network ipp network lpd network socket network ipp14 network smb direct usb://HP/designjet%20130%20(C7791C)?serial=MY6AID80CM rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1404779/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
