This is the output of hp-info -i ** Attachment added: "hp-info-i" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+attachment/4314190/+files/hp-info-i
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1018520 Title: evince prints shifted or black pages Status in cups package in Ubuntu: Incomplete Bug description: Evince printed pdfs shifted by about 2cm up - such that the Headline cant be read. I played around with the settings and now evince just prints entirely black pages. I switched to okular which works. Please tell me if I can provide additional information. Printer is a OfficeJet 6500. The shifting also occurs on a LaserJet. Matthias ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: evince 3.4.0-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-25.40-generic 3.2.18 Uname: Linux 3.2.0-25-generic x86_64 NonfreeKernelModules: fglrx wl ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Wed Jun 27 19:57:19 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: evince UpgradeStatus: Upgraded to precise on 2012-03-18 (101 days ago) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CupsErrorLog: CurrentDesktop: GNOME DistroRelease: Ubuntu 14.04 InstallationDate: Installed on 2014-02-17 (354 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) Lpstat: device for HP_LaserJet_Professional_P1102: hp:/usb/HP_LaserJet_Professional_P1102?serial=000000000Q817NSKPR1a device for Officejet_6500_E710n-z: hp:/net/Officejet_6500_E710n-z?ip=192.168.2.114 MachineType: SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B Package: cups 1.7.2-0ubuntu1.2 PackageArchitecture: amd64 Papersize: a4 PpdFiles: Officejet_6500_E710n-z: HP Officejet 6500 e710n-z, hpcups 3.14.3 HP_LaserJet_Professional_P1102: HP LaserJet Professional p1102, hpcups 3.14.3, requires proprietary plugin ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=5cab2c2e-5e53-41fe-ba4d-04e5bf4539e9 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13 Tags: trusty Uname: Linux 3.13.0-45-generic x86_64 UpgradeStatus: Upgraded to trusty on 2014-05-04 (278 days ago) UserGroups: adm cdrom dip lp lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 11/06/2012 dmi.bios.vendor: Phoenix Technologies Ltd. dmi.bios.version: 15FD dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: FAB1 dmi.chassis.asset.tag: Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr15FD:bd11/06/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn700Z3A/700Z4A/700Z5A/700Z5B:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rn700Z3A/700Z4A/700Z5A/700Z5B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1: dmi.product.name: 700Z3A/700Z4A/700Z5A/700Z5B dmi.product.version: 0.1 dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1018520/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp