Public bug reported:
The printer is a HP-3600N. Was printing nicely, got out-of-tone on
magenta. Loaded a new toner, print output is still held with "printer
out of toner" messages.
/var/log/syslog shows many messages like:
2015-01-21T11:09:15.511793-06:00 icatu kernel: [336562.378463] audit:
type=1400 audit(1421860155.504:481): apparmor="DENIED"
operation="sendmsg" info="Failed name lookup - disconnected path"
error=-13 profile="/usr/sbin/cupsd//third_party"
name="run/systemd/journal/dev-log" pid=24704 comm="hp"
requested_mask="w" denied_mask="w" fsuid=7 ouid=0
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-10ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
Uname: Linux 3.18.0-9-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
E [21/Jan/2015:07:53:58 -0600] Unknown configuration directive CM-Calibration
on line 13 of printers.conf.
E [21/Jan/2015:11:10:01 -0600] [Client 21] Returning IPP
client-error-bad-request for Print-Job (ipp://localhost/printers/HP-CL3600)
from localhost
W [21/Jan/2015:11:10:19 -0600] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-Gray..'
already exists
W [21/Jan/2015:11:10:19 -0600] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-RGB..' already
exists
E [21/Jan/2015:11:14:16 -0600] [Job 46] Stopping unresponsive job.
CurrentDesktop: Unity
Date: Wed Jan 21 11:18:00 2015
InstallationDate: Installed on 2013-11-07 (440 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lpstat: device for HP-CL3600: hp:/net/HP_Color_LaserJet_3600?zc=NPI70F7DC
MachineType: System76, Inc. Gazelle Professional
Papersize: letter
PpdFiles: HP-CL3600: HP Color LaserJet 3600 Foomatic/pxljr
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic
root=/dev/mapper/ubuntu--vg-root ro allow-discards root_trim=yes quiet splash
acpi_backlight=vendor vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to vivid on 2014-11-11 (71 days ago)
dmi.bios.date: 08/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.00.05RS76
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: gazp9
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9:cvnSystem76,Inc.:ct9:cvrgazp9:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp9
dmi.sys.vendor: System76, Inc.
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug vivid
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1413313
Title:
apparmor denied messages in log, may be responsible for not printing
anymore
Status in cups package in Ubuntu:
New
Bug description:
The printer is a HP-3600N. Was printing nicely, got out-of-tone on
magenta. Loaded a new toner, print output is still held with "printer
out of toner" messages.
/var/log/syslog shows many messages like:
2015-01-21T11:09:15.511793-06:00 icatu kernel: [336562.378463] audit:
type=1400 audit(1421860155.504:481): apparmor="DENIED"
operation="sendmsg" info="Failed name lookup - disconnected path"
error=-13 profile="/usr/sbin/cupsd//third_party"
name="run/systemd/journal/dev-log" pid=24704 comm="hp"
requested_mask="w" denied_mask="w" fsuid=7 ouid=0
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 1.7.5-10ubuntu1
ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2
Uname: Linux 3.18.0-9-generic x86_64
ApportVersion: 2.15.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
E [21/Jan/2015:07:53:58 -0600] Unknown configuration directive
CM-Calibration on line 13 of printers.conf.
E [21/Jan/2015:11:10:01 -0600] [Client 21] Returning IPP
client-error-bad-request for Print-Job (ipp://localhost/printers/HP-CL3600)
from localhost
W [21/Jan/2015:11:10:19 -0600] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-Gray..'
already exists
W [21/Jan/2015:11:10:19 -0600] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'HP-CL3600-RGB..' already
exists
E [21/Jan/2015:11:14:16 -0600] [Job 46] Stopping unresponsive job.
CurrentDesktop: Unity
Date: Wed Jan 21 11:18:00 2015
InstallationDate: Installed on 2013-11-07 (440 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64
(20131016.1)
Lpstat: device for HP-CL3600: hp:/net/HP_Color_LaserJet_3600?zc=NPI70F7DC
MachineType: System76, Inc. Gazelle Professional
Papersize: letter
PpdFiles: HP-CL3600: HP Color LaserJet 3600 Foomatic/pxljr
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic
root=/dev/mapper/ubuntu--vg-root ro allow-discards root_trim=yes quiet splash
acpi_backlight=vendor vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to vivid on 2014-11-11 (71 days ago)
dmi.bios.date: 08/15/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.00.05RS76
dmi.board.asset.tag: Tag 12345
dmi.board.name: Gazelle Professional
dmi.board.vendor: System76, Inc.
dmi.board.version: gazp9
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: gazp9
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.00.05RS76:bd08/15/2013:svnSystem76,Inc.:pnGazelleProfessional:pvrgazp9:rvnSystem76,Inc.:rnGazelleProfessional:rvrgazp9:cvnSystem76,Inc.:ct9:cvrgazp9:
dmi.product.name: Gazelle Professional
dmi.product.version: gazp9
dmi.sys.vendor: System76, Inc.
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