You have been subscribed to a public bug: Dear Ubuntu Support!
A few months ago after an official update the sound on my laptop was not working at all. I have completely reinstalled, using Ubuntu 24.04.2 LTS and during the install, sound was working, but the first time I connected to WiFi and accepted the builtin "Software Updater" recommended update, it went wrong again. No sound at all. Via Bluetooth headset it is still working. In Settings->Sound Output section, the "Output Device" is "Dummy Output". Of course not working by clicking Test button next to it. It should be "Family 17h/19h HD Audio Controller". I think the problem is: There should be linux-modules- extra-6.11.0-26-generic under /lib/modules/ folder. But I can see only module without "extra". I have seen some info on internet, that kernel modules are shipped in two packages, normal and extra. Most of the sound driver modules are shipped in the extra. I could not install the module, so I can not verify this assumption. (Kernel downgrade also works, but I have not tried.) I still have a faulty laptop sound. I can not solve this issue. I have found the most helpful discussion here: https://superuser.com/questions/1816355/how-to-install-sound-driver-on- ubuntu-20-04 BTW: During 24.04.2 install I had to disable WiFi, otherwise it was failing without Error message, I could see only some segfault from Python3.10. But this is another bug. Best Regards, Gabor ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: Incomplete -- Builtin sound speakers and audio jack is not working in 24.04.2 LTS https://bugs.launchpad.net/bugs/2111500 You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
