Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: apport (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/2096794
Title:
apport stops working while collecting crash info on Xubuntu 25.04
Status in apport package in Ubuntu:
Confirmed
Bug description:
I was trying to report a crash for another software, and apport stops
working while doing so on Xubuntu 25.04. This error happens after
apport collects the crash report info.
This is the traceback along with the command I used to report the
original bug:
~$ sudo ubuntu-bug -c /home/username/Documents/_usr_games_widelands.1000.crash
Traceback (most recent call last):
File "/usr/share/apport/apport-gtk", line 660, in <module>
app.run_argv()
~~~~~~~~~~~~^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 924, in run_argv
self.run_crash(self.args.crash_file)
~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 511, in run_crash
self.file_report()
~~~~~~~~~~~~~~~~^^
File "/usr/lib/python3/dist-packages/apport/ui.py", line 1790, in
file_report
upthread.exc_raise()
~~~~~~~~~~~~~~~~~~^^
File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in
exc_raise
raise self._exception[1].with_traceback(self._exception[2])
File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
self._retval = self.__target(*self.__args, **self.__kwargs)
~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 223, in upload
ticket = upload_blob(blob_file, progress_callback,
hostname=self.get_hostname())
File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py",
line 1251, in upload_blob
assert ticket
^^^^^^
AssertionError
---
ProblemType: Bug
ApportLog:
INFO: apport (pid 2724) 2025-01-27 19:14:40,887: called for pid 2477, signal
6, core limit 0, dump mode 1
ERROR: apport (pid 2724) 2025-01-27 19:14:41,889: gdbus call error: Error:
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name
org.gnome.SessionManager was not provided by any .service files
INFO: apport (pid 2724) 2025-01-27 19:14:41,893: executable:
/usr/games/widelands (command line "widelands")
INFO: apport (pid 2724) 2025-01-27 19:15:06,935: wrote report
/var/crash/_usr_games_widelands.1000.crash
ApportVersion: 2.31.0-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: XFCE
DistroRelease: Ubuntu 25.04
InstallationDate: Installed on 2025-01-19 (8 days ago)
InstallationMedia: Xubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827)
Package: apport 2.31.0-0ubuntu3
PackageArchitecture: all
ProcEnviron:
LANG=it_IT.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-13.14-generic 6.11.0
Tags: plucky
Uname: Linux 6.11.0-13-generic x86_64
UpgradeStatus: Upgraded to plucky on 2025-01-26 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
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