apport information ** Tags added: apport-collected noble wayland-session
** Description changed: 1) Ubuntu 24.04.1 LTS 2) N: Unable to locate package pkgname 3) printing 4) "Printing completed" without printing I've tested adding a printer by default + official samsung drivers. + --- + ProblemType: Bug + ApportVersion: 2.28.1-0ubuntu3.3 + Architecture: amd64 + CasperMD5CheckResult: pass + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 24.04 + InstallationDate: Installed on 2024-12-08 (29 days ago) + InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) + Lpstat: + device for Deskjet-F300-series: hp:/usb/Deskjet_F300_series?serial=CN71GGM3M504KH + device for M2020: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK + device for M2020-Series: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK + MachineType: Dell Inc. OptiPlex 790 + Papersize: a4 + PpdFiles: + Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020.ppd', '/etc/cups/ppd/M2020-Series.ppd', '/etc/cups/ppd/Deskjet-F300-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020.ppd: Permission denied + grep: /etc/cups/ppd/M2020-Series.ppd: Permission denied + grep: /etc/cups/ppd/Deskjet-F300-series.ppd: Permission denied + ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=8caa66ee-c1b0-4985-a726-5c3975c18860 ro quiet splash vt.handoff=7 + ProcEnviron: + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=8caa66ee-c1b0-4985-a726-5c3975c18860 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12 + Snap: cups 2.4.11-2 (stable) + SnapChanges: no changes found + Tags: noble wayland-session + Uname: Linux 6.8.0-51-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sudo users + _MarkForUpload: True + dmi.bios.date: 11/24/2011 + dmi.bios.release: 4.6 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A10 + dmi.board.asset.tag: E6769 + dmi.board.name: 0NKW6Y + dmi.board.vendor: Dell Inc. + dmi.board.version: A01 + dmi.chassis.asset.tag: E6769 + dmi.chassis.type: 16 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/24/2011:br4.6:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0NKW6Y:rvrA01:cvnDellInc.:ct16:cvr:sku: + dmi.product.name: OptiPlex 790 + dmi.product.version: 01 + dmi.sys.vendor: Dell Inc. ** Attachment added: "CupsErrorLog.txt" https://bugs.launchpad.net/bugs/2093102/+attachment/5849816/+files/CupsErrorLog.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2093102 Title: Ubuntu 24.04.1 LTS printing problem on Samsung Xpress M2026W Status in cups package in Ubuntu: New Bug description: 1) Ubuntu 24.04.1 LTS 2) N: Unable to locate package pkgname 3) printing 4) "Printing completed" without printing I've tested adding a printer by default + official samsung drivers. --- ProblemType: Bug ApportVersion: 2.28.1-0ubuntu3.3 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-12-08 (29 days ago) InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1) Lpstat: device for Deskjet-F300-series: hp:/usb/Deskjet_F300_series?serial=CN71GGM3M504KH device for M2020: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK device for M2020-Series: usb://Samsung/M2020%20Series?serial=08HYB8GM1E018BK MachineType: Dell Inc. OptiPlex 790 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/M2020.ppd', '/etc/cups/ppd/M2020-Series.ppd', '/etc/cups/ppd/Deskjet-F300-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/M2020.ppd: Permission denied grep: /etc/cups/ppd/M2020-Series.ppd: Permission denied grep: /etc/cups/ppd/Deskjet-F300-series.ppd: Permission denied ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=8caa66ee-c1b0-4985-a726-5c3975c18860 ro quiet splash vt.handoff=7 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-51-generic root=UUID=8caa66ee-c1b0-4985-a726-5c3975c18860 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12 Snap: cups 2.4.11-2 (stable) SnapChanges: no changes found Tags: noble wayland-session Uname: Linux 6.8.0-51-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 11/24/2011 dmi.bios.release: 4.6 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.asset.tag: E6769 dmi.board.name: 0NKW6Y dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.asset.tag: E6769 dmi.chassis.type: 16 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA10:bd11/24/2011:br4.6:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0NKW6Y:rvrA01:cvnDellInc.:ct16:cvr:sku: dmi.product.name: OptiPlex 790 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. 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