Public bug reported:
Pulseaudio seems to have problem at startup and there is no sound at all
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-50.51-generic 6.8.12
Uname: Linux 6.8.0-50-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Fri Dec 13 10:24:54 2024
InstallationDate: Installed on 2024-12-12 (1 days ago)
InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827)
MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2023
dmi.bios.release: 7.11
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.11RTR2
dmi.board.asset.tag: Tag 12345
dmi.board.name: PD5x_7xSNC_SND_SNE
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SchenkerTechnologiesGmbH
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.6
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
dmi.product.name: XMG PRO (E23)
dmi.product.sku: XPR15E23 / XPR17E23
dmi.product.version: Not Applicable
dmi.sys.vendor: SchenkerTechnologiesGmbH
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-12-12T17:33:14.237480
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2091702
Title:
XMG PRO 23 - No sound at all, maybe due to pulseaudio problem
Status in alsa-driver package in Ubuntu:
New
Bug description:
Pulseaudio seems to have problem at startup and there is no sound at
all
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.8.0-50.51-generic 6.8.12
Uname: Linux 6.8.0-50-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Fri Dec 13 10:24:54 2024
InstallationDate: Installed on 2024-12-12 (1 days ago)
InstallationMedia: Kubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827)
MachineType: SchenkerTechnologiesGmbH XMG PRO (E23)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2023
dmi.bios.release: 7.11
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.07.11RTR2
dmi.board.asset.tag: Tag 12345
dmi.board.name: PD5x_7xSNC_SND_SNE
dmi.board.vendor: NB01
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SchenkerTechnologiesGmbH
dmi.chassis.version: N/A
dmi.ec.firmware.release: 7.6
dmi.modalias:
dmi:bvnINSYDECorp.:bvr1.07.11RTR2:bd06/14/2023:br7.11:efr7.6:svnSchenkerTechnologiesGmbH:pnXMGPRO(E23):pvrNotApplicable:rvnNB01:rnPD5x_7xSNC_SND_SNE:rvrNotApplicable:cvnSchenkerTechnologiesGmbH:ct10:cvrN/A:skuXPR15E23/XPR17E23:
dmi.product.name: XMG PRO (E23)
dmi.product.sku: XPR15E23 / XPR17E23
dmi.product.version: Not Applicable
dmi.sys.vendor: SchenkerTechnologiesGmbH
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2024-12-12T17:33:14.237480
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