Public bug reported: The computer has frozen suddenly showing vertical blue or yellow bars (depending on the background color) on top of the windows. It was not responding to Ctrl-Alt-F1-9 to switch consoles or Ctrl-Alt-Backspace. I have also tried Alt+SysReq EIBUS with no effect. I suspect the freeze is related to NVIDIA card and Xorg.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-200.220-generic 5.4.284 Uname: Linux 5.4.0-200-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.256.02 Thu May 2 14:37:44 UTC 2024 GCC version: gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.2) ApportVersion: 2.20.11-0ubuntu27.27 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Nov 4 11:01:09 2024 DistUpgraded: 2023-04-19 09:59:14,672 DEBUG icon theme changed, re-reading DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-turtlebay+X59 DistroCodename: focal DistroVariant: ubuntu DkmsStatus: nvidia, 470.256.02, 5.4.0-196-generic, x86_64: installed nvidia, 470.256.02, 5.4.0-198-generic, x86_64: installed nvidia, 470.256.02, 5.4.0-200-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation UHD Graphics 630 (Desktop 9 Series) [8086:3e98] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 630 (Desktop 9 Series) [1028:0871] NVIDIA Corporation GP107GL [Quadro P400] [10de:1cb3] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GP107GL [Quadro P400] [1028:11be] InstallationDate: Installed on 2020-07-07 (1581 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. Precision 3630 Tower ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-200-generic root=UUID=c793ea4a-8567-424a-9533-067129aaa4f5 ro mem_sleep_default=deep quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2023-04-19 (565 days ago) dmi.bios.date: 07/01/2024 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.30.0 dmi.board.name: 0Y2K8N dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.30.0:bd07/01/2024:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: Precision dmi.product.name: Precision 3630 Tower dmi.product.sku: 0871 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.18 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal freeze ubuntu -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2086603 Title: Xorg freeze Status in xorg package in Ubuntu: New Bug description: The computer has frozen suddenly showing vertical blue or yellow bars (depending on the background color) on top of the windows. It was not responding to Ctrl-Alt-F1-9 to switch consoles or Ctrl-Alt-Backspace. I have also tried Alt+SysReq EIBUS with no effect. I suspect the freeze is related to NVIDIA card and Xorg. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-200.220-generic 5.4.284 Uname: Linux 5.4.0-200-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.256.02 Thu May 2 14:37:44 UTC 2024 GCC version: gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.2) ApportVersion: 2.20.11-0ubuntu27.27 Architecture: amd64 BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Nov 4 11:01:09 2024 DistUpgraded: 2023-04-19 09:59:14,672 DEBUG icon theme changed, re-reading DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-turtlebay+X59 DistroCodename: focal DistroVariant: ubuntu DkmsStatus: nvidia, 470.256.02, 5.4.0-196-generic, x86_64: installed nvidia, 470.256.02, 5.4.0-198-generic, x86_64: installed nvidia, 470.256.02, 5.4.0-200-generic, x86_64: installed ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation UHD Graphics 630 (Desktop 9 Series) [8086:3e98] (rev 02) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 630 (Desktop 9 Series) [1028:0871] NVIDIA Corporation GP107GL [Quadro P400] [10de:1cb3] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Dell GP107GL [Quadro P400] [1028:11be] InstallationDate: Installed on 2020-07-07 (1581 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 MachineType: Dell Inc. Precision 3630 Tower ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-200-generic root=UUID=c793ea4a-8567-424a-9533-067129aaa4f5 ro mem_sleep_default=deep quiet splash SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2023-04-19 (565 days ago) dmi.bios.date: 07/01/2024 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.30.0 dmi.board.name: 0Y2K8N dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.30.0:bd07/01/2024:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr: dmi.product.family: Precision dmi.product.name: Precision 3630 Tower dmi.product.sku: 0871 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.18 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2086603/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp