Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 2080489 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Package changed: ubuntu => network-manager (Ubuntu) ** Tags added: noble -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/2080489 Title: Network Manager stops functioning on Ubuntu 24.04 Status in network-manager package in Ubuntu: New Bug description: I installed Ubuntu 24.04 about a month ago on a Asus Vivobook. Soon after the NetworkManager started misbehaving, with all connections to the internet becoming idle now and then. When this event happens the only way to restore internet access is to reboot the system. If initially these events were occasional, they now take place 3 or 4 times per day, often after signing in from the lock screen. So far I was not able to verify whether NetworkManager is actually crashing, the Settings programme reports "NetworkManager not running" (see attached image). However, in the command line `systemctl` reports an active service: ``` $ systemctl status NetworkManager ● NetworkManager.service - Network Manager Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled> Active: active (running) since Sun 2024-08-27 18:21:44 WEST; 2h 18min a> Docs: man:NetworkManager(8) Main PID: 1149 (NetworkManager) Tasks: 4 (limit: 18646) Memory: 12.2M (peak: 28.6M) CPU: 836ms CGroup: /system.slice/NetworkManager.service └─1149 /usr/sbin/NetworkManager --no-daemon ago 27 19:34:08 Symbolic NetworkManager[1149]: <info> [1724006048.8961] man> ago 27 19:34:08 Symbolic NetworkManager[1149]: <info> [1724006048.8965] dev> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.1482] dev> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.1484] dev> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.1488] dhc> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.1488] dhc> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.1489] dhc> ago 27 19:34:09 Symbolic NetworkManager[1149]: <info> [1724006049.2049] dev> ago 27 20:33:50 Symbolic NetworkManager[1149]: <info> [1724009630.5340] man> ago 27 20:33:50 Symbolic NetworkManager[1149]: <info> [1724009630.5344] dev> ``` But if I try to restart the service, the command line just hangs up: ``` $ ping 1.1.1.1 ping: connect: Network is unreachable $ sudo systemctl restart NetworkManager ``` Also from `ifconfig` there is no response: ``` $ ifconfig -a ``` Please let me know if there is further useful information I can report. Thank you. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/2080489/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp