Thank you for taking the time to report this bug and contributing to
Ubuntu. I can reproduce your steps and Apport behaves poorly for that
use case. Following steps should be implemented to address this bug:
1. Improve the message "You need to specific the pakacge or PID" to
state that it should be on the command line and it also should mention
the --window option.
2. Fix --window option to work also on Wayland. (bug #1838372)
3. Instead of printing the error message, guide the user in the UI.
To anwser your other question and help your initial task:
ubuntu-bug and apport-bug are the same (one is a symlink to the other).
The program name of "Ubuntu Software" is snap-store.
** Changed in: apport (Ubuntu)
Status: New => Triaged
** Changed in: apport (Ubuntu)
Importance: Undecided => Low
** Also affects: apport
Importance: Undecided
Status: New
** Changed in: apport
Importance: Undecided => Low
** Changed in: apport
Status: New => Triaged
** Changed in: apport
Milestone: None => 2.28.0
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/2044129
Title:
ubuntu-bug does not allow for reporting a bug in "other software"
manually giving a symptom description
Status in Apport:
Triaged
Status in apport package in Ubuntu:
Triaged
Bug description:
the man page of ubuntu-bug/apport-bug (what is the difference? why am
I shown the manpage of apport-bug when typing man ubuntu-bug?) says
running apport-bug without arguments results in showing me a list of
symptoms.
When I try to report a bug in some general program that is not related
to the other 9 categories - which is most of the 10000 apps in Ubuntu
- I must chose "Other Problem" - but in contrary to the man page that
tells me I am asked about further things, I only get "You need to
specific the pakacge or PID".
I currently try to report a bug in the things that identifies itself
as "Ubuntu Software" in the Dock, but I have no idea what its correct
program or package name is, and have no idea how to find that. In PS
there is no process with "ubuntu" or "software" in its name.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu5
ProcVersionSignature: Ubuntu 6.2.0-1015.15-lowlatency 6.2.16
Uname: Linux 6.2.0-1015-lowlatency x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 21 14:38:42 2023
InstallationDate: Installed on 2023-08-21 (92 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: apport
UpgradeStatus: Upgraded to mantic on 2023-11-05 (16 days ago)
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