Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Summary changed: - Xorg freeze + gnome-shell freeze ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2042729 Title: gnome-shell freeze Status in gnome-shell package in Ubuntu: Incomplete Bug description: Computer unresponsive after closing laptop screen and reopening. GDM screen does not appear to login, just see contents of the X session before i closed the lid. mouse moves and hardware buttons (mute, caps lock etc) are responsive with LEDs. Have to hard reboot to login and use computer ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3 Uname: Linux 6.5.0-10-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file. .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file. .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.129.03 Thu Oct 19 18:56:32 UTC 2023 GCC version: ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Nov 4 15:33:14 2023 DistUpgraded: 2023-11-02 15:19:38,871 DEBUG 'libkf5itemviews5' scheduled for remove but not safe to remove, skipping DistroCodename: mantic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GpuHangFrequency: Several times a week GpuHangReproducibility: Yes, I can easily reproduce it GpuHangStarted: Within the last few days GraphicsCard: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Lenovo CoffeeLake-H GT2 [UHD Graphics 630] [17aa:229f] NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo TU117M [GeForce GTX 1650 Mobile / Max-Q] [17aa:229f] InstallationDate: Installed on 2023-05-24 (164 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic root=UUID=45e4e3f8-045a-4651-bd83-6087eca44175 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to mantic on 2023-11-02 (2 days ago) dmi.bios.date: 09/19/2023 dmi.bios.release: 1.48 dmi.bios.vendor: LENOVO dmi.bios.version: N2OET61W (1.48 ) dmi.board.asset.tag: Not Available dmi.board.name: 20QV00BRUK dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.22 dmi.modalias: dmi:bvnLENOVO:bvrN2OET61W(1.48):bd09/19/2023:br1.48:efr1.22:svnLENOVO:pn20QV00BRUK:pvrThinkPadX1Extreme2nd:rvnLENOVO:rn20QV00BRUK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20QV_BU_Think_FM_ThinkPadX1Extreme2nd: dmi.product.family: ThinkPad X1 Extreme 2nd dmi.product.name: 20QV00BRUK dmi.product.sku: LENOVO_MT_20QV_BU_Think_FM_ThinkPad X1 Extreme 2nd dmi.product.version: ThinkPad X1 Extreme 2nd dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.115-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3 version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~23.04.1 version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2042729/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp