This bug was fixed in the package apport - 2.26.1-0ubuntu2.1
---------------
apport (2.26.1-0ubuntu2.1) lunar; urgency=medium
* d/p/lp2038650: Fix crash reporting when going through the UI (LP:
#2038650)
-- Simon Chopin <scho...@ubuntu.com> Mon, 16 Oct 2023 17:09:25 +0200
** Changed in: apport (Ubuntu Lunar)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/2038650
Title:
crash reports not sent to the Error Tracker
Status in apport package in Ubuntu:
Fix Released
Status in apport source package in Lunar:
Fix Released
Status in apport source package in Mantic:
Fix Released
Bug description:
[ Impact ]
Crash reports aren't sent in when going through the UI, unless the
user looks at the crash details.
[ Test Plan ]
0) Make sure that error reporting is set to manual in the system settings (in
Privacy screen)
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog. DO NOT look at the details of the report.
4) ls -lh /var/crash/*xeyes*
There should be 3 files:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53
_usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53
_usr_bin_xeyes.1000.uploaded
[ Where problems could occur ]
If the patch is wrong, we actually see similar bugs for other UI
paths, e.g. ticking the "Remember this" box, etc. I tried to cover
them during manual testing but I might have missed some.
[ Other Info ]
If possible I'd like for us not to wait too long for this to mature in
-proposed, as this would affect crashes during the upgrade.
[ Original report ]
From what I can tell when I click the send button to send a crash report to
the Error Tracker the crash doesn't actually get sent. My testing process
follows:
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog
4) ls -lh /var/crash
I would expect there to be three files in /var/crash:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53
_usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53
_usr_bin_xeyes.1000.uploaded
However, after step #4 I'm only seeing the .crash file and not a
.upload or .uploaded. I was able to get the .upload and .uploaded
files created if I chose to "View Report" and then click "Send".
It's worth noting though that I did notice the size of the .crash file
increase after clicking "Send" so some post-processing was done.
ProblemType: BugDistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208
+0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 6 12:12:46 2023
InstallationDate: Installed on 2022-01-07 (637 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: allSourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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