Public bug reported:
Not sound at all
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 30 15:00:02 2023
InstallationDate: Installed on 2023-08-28 (33 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: Tiger Lake-LP Smart Sound Technology Audio Controller -
sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX482EA_UX482EA, Realtek ALC294, Speaker, Internal] No sound at
all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX482EA.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX482EA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX482EA.311:bd10/21/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX482EA_UX482EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX482EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX482EA_UX482EA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy wayland-session
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2037794
Title:
[ZenBook UX482EA_UX482EA, Realtek ALC294, Speaker, Internal] No sound
at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
Not sound at all
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 30 15:00:02 2023
InstallationDate: Installed on 2023-08-28 (33 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64
(20230807.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
Symptom_Card: Tiger Lake-LP Smart Sound Technology Audio Controller -
sof-hda-dsp
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [ZenBook UX482EA_UX482EA, Realtek ALC294, Speaker, Internal] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX482EA.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX482EA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX482EA.311:bd10/21/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnZenBookUX482EA_UX482EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX482EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX482EA_UX482EA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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