Dirk is correct: The library tries to open /usr/lib/x86_64-linux- gnu/libheif/plugins, which doesn't exist, but seems to be required in the libheif version in 23.04.
After creating the path, both eog and gpicview can show HEIF/HEIC files again, so this is an easy workaround. According to Dirk, newer versions of libheif do _not_ require the plugins directory to exist anymore. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gdk-pixbuf in Ubuntu. https://bugs.launchpad.net/bugs/2017420 Title: Cannot open HEIF/HEIC images in 23.04/lunar anymore Status in eog package in Ubuntu: Confirmed Status in gdk-pixbuf package in Ubuntu: Confirmed Status in libheif package in Ubuntu: Confirmed Bug description: In previous Ubuntu versions, including 22.10, I was able to open HEIF/HEIC files by installing libheif1 and heif-gdk-pixbuf. This does not work anymore in 23.04. Running eog in a terminal displays: $ eog IMG_9996.HEIC ** (eog:44492): WARNING **: 14:29:17.537: Cannot read plugin directory. (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.537: gdk_pixbuf_animation_is_static_image: assertion 'GDK_IS_PIXBUF_ANIMATION (animation)' failed (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.538: gdk_pixbuf_animation_get_iter: assertion 'GDK_IS_PIXBUF_ANIMATION (animation)' failed (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.538: gdk_pixbuf_animation_iter_get_pixbuf: assertion 'GDK_IS_PIXBUF_ANIMATION_ITER (iter)' failed ** (eog:44492): WARNING **: 14:29:17.543: Cannot read plugin directory. (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.543: gdk_pixbuf_animation_is_static_image: assertion 'GDK_IS_PIXBUF_ANIMATION (animation)' failed (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.543: gdk_pixbuf_animation_get_iter: assertion 'GDK_IS_PIXBUF_ANIMATION (animation)' failed (eog:44492): GdkPixbuf-CRITICAL **: 14:29:17.543: gdk_pixbuf_animation_iter_get_pixbuf: assertion 'GDK_IS_PIXBUF_ANIMATION_ITER (iter)' failed eog then shows "Could not load image “IMG_9996.HEIC”. Image loading failed." gpicview even crashes immediately: $ gpicview IMG_9996.HEIC Gtk-Message: 14:30:30.216: Failed to load module "canberra-gtk-module" ** (gpicview:44624): WARNING **: 14:30:30.260: Cannot read plugin directory. ** (gpicview:44624): WARNING **: 14:30:30.265: Cannot read plugin directory. Segmentation fault (core dumped) The problem concerns all HEIF/HEIC images I tested. The installed versions of the (possibly) relevant packages are: libheif1: 1.14.2-1 heif-gdk-pixbuf: 1.14.2-1 libgdk-pixbuf-2.0-0: 2.42.10+dfsg-1build1 eog: 44.0-1 gpicview: 0.2.5-3build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/eog/+bug/2017420/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp