Thank you for reporting this bug! It seems the behavior you're describing is related to snap and lightdm and not to ubuntu-advantage-tools. And the traceback in the ubuntu- advantage.log seems due to a snap error.
So I'm going to assign this to the snap and lightdm packages, and I'll mark it Invalid for ubuntu-advantage-tools. Feel free to change the status if you discover it is a bug in the ubuntu-advantage-tools package. As an aside: It appears you have jammy-proposed enabled, which generally isn't recommended for normal use and may be unstable. I can tell because ubuntu-advantage-tools 27.11.3~22.04.1 is still in -proposed and hasn't been released to -updates yet. ** Also affects: snap (Ubuntu) Importance: Undecided Status: New ** Also affects: lightdm (Ubuntu) Importance: Undecided Status: New ** Information type changed from Private to Public ** Changed in: ubuntu-advantage-tools (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to lightdm in Ubuntu. https://bugs.launchpad.net/bugs/1995537 Title: snap 'cannot communicate with server:' Status in lightdm package in Ubuntu: New Status in snap package in Ubuntu: New Status in ubuntu-advantage-tools package in Ubuntu: Invalid Bug description: Both snap and lightdm haven't worked on my laptop for a while. Both work on my desktop without issue. The only difference I can find is that my laptop has an NVIDIA gpu while my desktop has an AMD GPU. This could account for the lightdm issues: whenever I try to use lightdm instead of gdm3, I get stuck in an infinite login loop. But it shouldn't account for the snap not functioning at all. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 27.11.3~22.04.1 ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64 Uname: Linux 5.15.0-53-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.2 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Nov 2 17:51:30 2022 InstallationDate: Installed on 2021-02-23 (617 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: Upgraded to jammy on 2022-04-24 (192 days ago) cloud-id.txt-error: Invalid command specified 'cloud-id'. jobs-status.json: {"update_messaging": {"last_run": "2022-11-03T00:06:13.370368+00:00", "next_run": "2022-11-03T06:06:13.370368+00:00"}, "update_status": {"last_run": "2022-11-02T17:09:56+00:00", "next_run": "2022-11-03T05:09:56+00:00"}, "metering": {"last_run": "2022-11-03T00:06:13.370368+00:00", "next_run": "2022-11-03T04:06:13.370368+00:00"}} livepatch-status.txt-error: Invalid command specified '/snap/bin/canonical-livepatch status'. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1995537/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp