Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Unfortunately, we cannot work on this bug because your description
didn't include enough information. You may find it helpful to read "How
to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the 
problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

You mention `grub` which is a boot loader; thus it's a boot issue and
the OS doesn't start?  Screen blanking can occur during the boot process
(video hardware switches modes) for some hardware setups. Grub config
has documentation; eg. https://help.ubuntu.com/community/Grub2/Setup but
it's all geared at altering the boot process; or making the grub menu
more appealing.

You're also not using Ubuntu kernel, with various 3rd party packages,
such as what is found in a 3rd OS/source (eg. not
`21.0.3-0ubuntu0.3~20.04.5` but
`21.2.2-1ubuntu1pop0~1634226723~20.04~b715ae2~dev` so issues should be
addressed with the 3rd party packager (possibly system76) as you're not
using Ubuntu packages.


** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1956263

Title:
  Situationm

Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  I have been using ubuntu for nearly ten years, but have only recently
  started taking things seriously.  My particular issue is that every
  now and then I have a screen blinking problem. I have done a bunch of
  research, and it points to the grub configuration.  I have downloaded
  and installed grub customizer.  But I am not sure what all the options
  are and am afraid of messing anyting up.  Not sure that coming here
  will help, or how I can pay for any help.  Thanks for reading, and for
  any help you are able to provide.  PS  I am running Ubundu 20.03 on a
  System 76 Mini box.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  Uname: Linux 5.15.5-76051505-generic x86_64
  .tmp.unity_support_test.0:
   
  ApportVersion: 2.20.11-0ubuntu27.21
  Architecture: amd64
  BootLog:
   
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  Date: Mon Jan  3 18:28:39 2022
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DpkgLog:
   
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Iris Plus Graphics 655 [8086:3ea5] (rev 01) (prog-if 00 
[VGA controller])
     Subsystem: Intel Corporation Iris Plus Graphics 655 [8086:2074]
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0bda:8176 Realtek Semiconductor Corp. RTL8188CUS 
802.11n WLAN Adapter
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: System76 Meerkat
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.5-76051505-generic 
root=UUID=bcaa96a9-3ebb-4f61-8b4d-bf8382de31aa ro
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2018
  dmi.bios.release: 5.6
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: BECFL357.86A.0056.2018.1128.1717
  dmi.board.name: NUC8BEB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: J72693-304
  dmi.chassis.type: 3
  dmi.chassis.vendor: System76
  dmi.chassis.version: meer4
  dmi.ec.firmware.release: 3.20
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrBECFL357.86A.0056.2018.1128.1717:bd11/28/2018:br5.6:efr3.20:svnSystem76:pnMeerkat:pvrmeer4:rvnIntelCorporation:rnNUC8BEB:rvrJ72693-304:cvnSystem76:ct3:cvrmeer4:skuBOXNUC8i3BEK:
  dmi.product.family: Intel NUC
  dmi.product.name: Meerkat
  dmi.product.sku: BOXNUC8i3BEK
  dmi.product.version: meer4
  dmi.sys.vendor: System76
  version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
  version.libdrm2: libdrm2 2.4.107-8ubuntu1pop0~1634226451~20.04~d7878ab~dev
  version.libgl1-mesa-dri: libgl1-mesa-dri 
21.2.2-1ubuntu1pop0~1634226723~20.04~b715ae2~dev
  version.libgl1-mesa-glx: libgl1-mesa-glx 
21.2.2-1ubuntu1pop0~1634226723~20.04~b715ae2~dev
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  xserver.bootTime: Tue Dec 17 17:36:58 2019
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        Sleep Button         KEYBOARD, id 8
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.19.6-1ubuntu4.3

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1956263/+subscriptions


-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to