Public bug reported: only HDMI detected, no speaker or headphone hardware
**** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.10.2-051002-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nli 988 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Mon Oct 25 15:06:53 2021 InstallationDate: Installed on 2021-10-21 (4 days ago) InstallationMedia: Xubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nli 988 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2021 dmi.bios.release: 1.19 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BSR7IPHK-68E4D-AVI-V19 dmi.board.name: GCG605WC40 dmi.board.vendor: AVITA dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: AVITA dmi.chassis.version: Default string dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBSR7IPHK-68E4D-AVI-V19:bd09/06/2021:br1.19:efr1.0:svnAVITA:pnNE14A2:pvrDefaultstring:rvnAVITA:rnGCG605WC40:rvrDefaultstring:cvnAVITA:ct10:cvrDefaultstring: dmi.product.family: CN6814G dmi.product.name: NE14A2 dmi.product.sku: CN68E4C45M7ID-MB00B dmi.product.version: Default string dmi.sys.vendor: AVITA modified.conffile..etc.modprobe.d.alsa-base.conf: [modified] mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-10-23T15:02:40.410508 ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1948632 Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: only HDMI detected, no speaker or headphone hardware **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.10.2-051002-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.20 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nli 988 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: XFCE CurrentDmesg: Error: command ['dmesg'] failed with exit code 1: dmesg: read kernel buffer failed: Operation not permitted Date: Mon Oct 25 15:06:53 2021 InstallationDate: Installed on 2021-10-21 (4 days ago) InstallationMedia: Xubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: nli 988 F.... pulseaudio Symptom_Type: No sound at all Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/06/2021 dmi.bios.release: 1.19 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: BSR7IPHK-68E4D-AVI-V19 dmi.board.name: GCG605WC40 dmi.board.vendor: AVITA dmi.board.version: Default string dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: AVITA dmi.chassis.version: Default string dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBSR7IPHK-68E4D-AVI-V19:bd09/06/2021:br1.19:efr1.0:svnAVITA:pnNE14A2:pvrDefaultstring:rvnAVITA:rnGCG605WC40:rvrDefaultstring:cvnAVITA:ct10:cvrDefaultstring: dmi.product.family: CN6814G dmi.product.name: NE14A2 dmi.product.sku: CN68E4C45M7ID-MB00B dmi.product.version: Default string dmi.sys.vendor: AVITA modified.conffile..etc.modprobe.d.alsa-base.conf: [modified] mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-10-23T15:02:40.410508 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1948632/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp