Thanks for the bug report. Next time the problem happens, please:
1. Wait 10 seconds.
2. Reboot.
3. Run:
journalctl -b-1 > prevboot.txt
4. Attach the resulting text file here.
Also, in case the problem is the nouveau driver (and for performance and
features) I would recommend opening the 'Additional Drivers' app to
install the official Nvidia driver for your card.
** Summary changed:
- Xorg freeze
+ Gnome Shell freeze
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
** Tags added: nouveau
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1941140
Title:
Gnome Shell freeze
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Given that I am using Google Chrome (updated to 25/08/2021) and I try to take
a selected screenshot, using the command Ctrl + Shift + PrintScreen.
While the website visited is displaying dropdown options (after clicking an
html selector which displays options).
Then the mouse can't click on any icon except the current opened windows
"minimize" button.
So a manual restart had to be done.
Using firefox I couldn't do the screenshot because the dropdown
dissapears while taking it. But nothing else occurs.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-27-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 25 14:51:47 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA
controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:12aa]
NVIDIA Corporation TU106 [GeForce RTX 2060] [10de:1f15] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:12aa]
InstallationDate: Installed on 2021-07-14 (42 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Micro-Star International Co., Ltd. GF65 Thin 10SER
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.11.0-27-generic
root=/dev/mapper/vgroot-lvroot ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2020
dmi.bios.release: 5.11
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16W1IMS.50B
dmi.board.asset.tag: Default string
dmi.board.name: MS-16W1
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE16W1IMS.50B:bd05/19/2020:br5.11:svnMicro-StarInternationalCo.,Ltd.:pnGF65Thin10SER:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16W1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: GF
dmi.product.name: GF65 Thin 10SER
dmi.product.sku: 16W1.5
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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