This bug was fixed in the package apport - 2.20.11-0ubuntu50.6
---------------
apport (2.20.11-0ubuntu50.6) groovy; urgency=medium
* data/general-hooks/ubuntu.py: tag bugs from Raspberry Pi images and RISCV
images appropriately. (LP: #1920837)
* apport/hookutils.py: spawn pkttyagent so that log files can be gathered as
root in a non-graphical environment (LP: #1821415). Thanks to Iain Lane
for the patch.
* apport/hookutils.py: root access is needed to read the
casper-md5check.json file so switch to using that. (LP: #1922937)
-- Brian Murray <br...@ubuntu.com> Mon, 26 Apr 2021 12:45:36 -0700
** Changed in: apport (Ubuntu Groovy)
Status: Fix Committed => Fix Released
** Changed in: apport (Ubuntu Focal)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/1922937
Title:
reading casper-md5check.json fails
Status in apport package in Ubuntu:
Fix Released
Status in apport source package in Focal:
Fix Released
Status in apport source package in Groovy:
Fix Released
Status in apport source package in Hirsute:
Fix Released
Bug description:
[Impact]
Bugs reported by apport are not including information about the results of
the md5 check of the installation media used. Additionally, users are presented
with a traceback regarding the ubuntu hook which is used with all bug reports.
[Test Case]
1) Boot an Ubuntu 20.04 LTS or Ubuntu 20.10 install
2) Create the file /var/log/installer/casper-md5check.json with mode 0600.
3) Run 'ubuntu-bug coreutils'
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
......ERROR: hook /usr/share/apport/general-hooks/ubuntu.py crashed:
Traceback (most recent call last):
File "/usr/lib/python3/dist-packages/apport/report.py", line 228, in
_run_hook
symb['add_info'](report, ui)
File "/usr/share/apport/general-hooks/ubuntu.py", line 84, in add_info
apport.hookutils.attach_casper_md5check(report,
File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 995, in
attach_casper_md5check
with open(location) as json_file:
PermissionError: [Errno 13] Permission denied:
'/var/log/installer/casper-md5check.json'
[Where problems could occur]
We are switching to reading the file with attach_root_command_outputs which
is a well tested function in apport so the only problem would be a result of
the new code being added. This works well in Hirsute so there is little chance
of their being an error.
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