This bug was fixed in the package apport - 2.20.11-0ubuntu50.6
---------------
apport (2.20.11-0ubuntu50.6) groovy; urgency=medium
* data/general-hooks/ubuntu.py: tag bugs from Raspberry Pi images and RISCV
images appropriately. (LP: #1920837)
* apport/hookutils.py: spawn pkttyagent so that log files can be gathered as
root in a non-graphical environment (LP: #1821415). Thanks to Iain Lane
for the patch.
* apport/hookutils.py: root access is needed to read the
casper-md5check.json file so switch to using that. (LP: #1922937)
-- Brian Murray <br...@ubuntu.com> Mon, 26 Apr 2021 12:45:36 -0700
** Changed in: apport (Ubuntu Groovy)
Status: Fix Committed => Fix Released
** Changed in: apport (Ubuntu Focal)
Status: Fix Committed => Fix Released
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https://bugs.launchpad.net/bugs/1821415
Title:
pkexec fails in a non-graphical environment
Status in PolicyKit:
New
Status in apport package in Ubuntu:
Fix Released
Status in policykit-1 package in Ubuntu:
Won't Fix
Status in apport source package in Focal:
Fix Released
Status in policykit-1 source package in Focal:
Won't Fix
Status in apport source package in Groovy:
Fix Released
Status in policykit-1 source package in Groovy:
Won't Fix
Bug description:
[Impact]
The plymouth apport source package hooks wants to gather log files as the
root user and apport provides a policy kit policy for collecting that
information. This works fine in a graphical environment but not in a
non-graphical one.
[Test Case]
1) ssh into an Ubuntu Desktop install of Ubuntu 20.04 LTS or Ubuntu 20.10
2) sudo touch /var/log/plymouth-debug.log
3) ubuntu@disco:~$ ubuntu-bug plymouth
*** Collecting problem information
The collected information can be sent to the developers to improve the
application. This might take a few minutes.
..........==== AUTHENTICATING FOR com.ubuntu.apport.root-info ===
Authentication is required to collect system information for this problem
report
Authenticating as: Ubuntu (ubuntu)
Password: ....
polkit-agent-helper-1: error response to PolicyKit daemon:
GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
==== AUTHENTICATION FAILED ===
Error executing command as another user: Not authorized
This incident has been reported.
With the version of apport from -proposed you will not see the
"AUTHENTICATION FAILED" error and the plymouth-debug.log file will be
collected.
[Where Problems Could Occur]
It's possible that the spawned pkttyagent process does not get cleaned up
properly and could be left running. When testing the SRU we should confirm it
is not still running.
To manage notifications about this bug go to:
https://bugs.launchpad.net/policykit-1/+bug/1821415/+subscriptions
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