This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1906600 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: disco -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1906600 Title: WiFi disconnects continually (goes "down" in NetworkManager) Status in Ubuntu MATE: New Status in linux package in Ubuntu: Incomplete Status in network-manager package in Ubuntu: New Bug description: Hello everybody and thank you in advance for your help. After a recent update, my machine rebooted and appeared to be fine, but after a short time the WiFi dropped and the NetworkManager applet shows that the interface is down. I am also getting prompted for a password (which was previously saved) and when I click on connect it will establish the connection for a short time, but then goes down again. In some cases this is immediate in others, I will be online for up to approximately 15 minutes before it goes down again. I have tried restarting NetworkManager, but I get the same results (short time up, then down). I tried to review log data, but I am not a linux expert and so I'm not sure that I am looking at the right log, nor do I know exactly what to look for. Here are some lines from around the time of the disconnect and the restarting of NetworkManager: ' Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3541] dhcp4 (wlo1): state changed unknown -> bound Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3698] device (wlo1): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3772] device (wlo1): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3856] device (wlo1): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed') Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3882] manager: NetworkManager state is now CONNECTED_SITE Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3945] device (wlo1): Activation: successful, device activated. Dec 01 21:13:24 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875204.3969] manager: NetworkManager state is now CONNECTED_GLOBAL Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.8909] device (wlo1): supplicant interface state: completed -> authenticating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.8910] device (p2p-dev-wlo1): supplicant management interface state: completed -> authenticating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9011] device (wlo1): supplicant interface state: authenticating -> associating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9012] device (p2p-dev-wlo1): supplicant management interface state: authenticating -> associating Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9222] device (wlo1): supplicant interface state: associating -> 4-way handshake Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9222] device (p2p-dev-wlo1): supplicant management interface state: associating -> 4-way handshake Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <warn> [1606875348.9223] sup-iface[0x562ab0adb110,wlo1]: connection disconnected (reason -1) Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9297] device (wlo1): supplicant interface state: 4-way handshake -> disconnected Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9318] device (wlo1): Activation: (wifi) disconnected during association, asking for new key Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9321] device (wlo1): state change: activated -> need-auth (reason 'supplicant-disconnect', sys-iface-state: 'managed') Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9526] dhcp4 (wlo1): canceled DHCP transaction Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9527] dhcp4 (wlo1): state changed bound -> done Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9544] manager: NetworkManager state is now CONNECTING Dec 01 21:15:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875348.9603] device (p2p-dev-wlo1): supplicant management interface state: 4-way handshake -> disconnected Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.4819] device (wlo1): supplicant interface state: disconnected -> scanning Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.4820] device (p2p-dev-wlo1): supplicant management interface state: disconnected -> scanning Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.6408] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:15:49 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875349.6409] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.0156] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.0157] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9557] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9558] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9980] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:42 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875402.9981] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875403.9472] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:43 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875403.9473] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875405.4449] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:45 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875405.4450] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875406.4023] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:46 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875406.4028] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875407.4040] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:47 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875407.4041] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.3604] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.3611] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.9993] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:48 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875408.9994] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.3518] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.3519] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.4086] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:50 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875410.4087] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875411.3514] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:51 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875411.3515] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875412.4453] device (wlo1): supplicant interface state: inactive -> scanning Dec 01 21:16:52 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875412.4454] device (p2p-dev-wlo1): supplicant management interface state: inactive -> scanning Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875413.4255] device (wlo1): supplicant interface state: scanning -> inactive Dec 01 21:16:53 bryan-HP-Notebook NetworkManager[22616]: <info> [1606875413.4255] device (p2p-dev-wlo1): supplicant management interface state: scanning -> inactive My Wireless NIC is (I think): bryan@bryan-HP-Notebook:~$ lspci | grep -i wireless 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188EE Wireless Network Adapter (rev 01) Are there any other logs that I may provide that would be useful to the community for this issue? Are there other items I should look at besides NetworkManager as a cause? Any help is certainly appreciated. ps. The wired network still functions flawlessly so I am not sure that this has anything to do with NetworkManager at all. Cheers! To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-mate/+bug/1906600/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp