This is probably due to the open source 'nouveau' driver the system is
using. Please open the 'Additional Drivers' app and use it to install
the Nvidia driver it recommends.
If the problem continues to happen after that then next time the freeze
occurs:
1. Wait for 10 seconds.
2. Reboot.
3. Run these commands:
journalctl -b-1 > prevboot.txt
lspci -kv > newlspci.txt
and attach the resulting text files here.
** Tags added: nouveau
** Summary changed:
- Xorg freeze after closing lid and Suspend
+ Screen freeze after closing lid and suspend
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1900910
Title:
Screen freeze after closing lid and suspend
Status in Ubuntu:
Incomplete
Bug description:
Starting a few days ago, after I close my laptop lid and Ubuntu suspends, I
get only a black screen (and the power light is on) when I open the laptop lid.
I tried various 3-finger salutes, and nothing changes. There is no cursor. I
cannot get to the console screens. The only thing that works is holding the
power button until the laptop shuts off.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu
5.4.0-7642.46~1598628707~20.04~040157c~dev-generic 5.4.44
Uname: Linux 5.4.0-7642-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
CasperMD5CheckResult: skip
CompizPlugins:
[core,composite,opengl,decor,grid,move,compiztoolbox,gnomecompat,imgpng,resize,imgjpeg,regex,vpswitch,unitymtgrabhandles,snap,place,mousepoll,session,screenshot,resizeinfo,thumbnail,wall,animation,workarounds,expo,ezoom,staticswitcher,fade,scale,unityshell,dbus]
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 21 14:25:22 2020
DistUpgraded: 2020-05-01 18:43:33,860 DEBUG Running PostInstallScript:
'./xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last few days
GraphicsCard:
NVIDIA Corporation GM204M [GeForce GTX 980M] [10de:1617] (rev a1) (prog-if
00 [VGA controller])
Subsystem: CLEVO/KAPOK Computer GM204M [GeForce GTX 980M] [1558:7703]
InstallationDate: Installed on 2017-11-01 (1085 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: System76, Inc. Serval WS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-7642-generic
root=UUID=fbf9e88e-c136-41b5-91a1-0848d0d8427a ro acpi_sleep=nonvs quiet splash
snd_hda_intel.probe_mask=1 vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2020-05-02 (172 days ago)
dmi.bios.date: 07/11/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.10RSA1
dmi.board.asset.tag: Tag 12345
dmi.board.name: Serval WS
dmi.board.vendor: System76, Inc.
dmi.board.version: serw9
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.10RSA1:bd07/11/2016:svnSystem76,Inc.:pnServalWS:pvrserw9:rvnSystem76,Inc.:rnServalWS:rvrserw9:cvnSystem76,Inc.:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: Serval WS
dmi.product.sku: Not Applicable
dmi.product.version: serw9
dmi.sys.vendor: System76, Inc.
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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