I have a a similar problem, but under Kubuntu 20.04, with 19.10 it printed fine. My model is Epson ET 2650.
This bug may be related: https://bugzilla.redhat.com/show_bug.cgi?id=1818110 When adding a new printer directly in CUPS I see the following errors: E [09/Aug/2020:22:46:39 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:39 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. E [09/Aug/2020:22:46:42 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20ET-2650%20Series._ipp._tcp.local/, ipp://EPSONE9D612.local:631/ipp/print) via IPP! E [09/Aug/2020:22:46:42 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:42 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. E [09/Aug/2020:22:46:46 +0200] [CGI] Unable to create PPD file: Could not poll sufficient capability info from the printer (ipp://EPSON%20ET-2650%20Series._ipp._tcp.local/, ipp://EPSONE9D612.local:631/ipp/print) via IPP! E [09/Aug/2020:22:46:46 +0200] copy_model: empty PPD file E [09/Aug/2020:22:46:46 +0200] [Client 145] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://antonio@localhost:631/printers/EPSON_ET-2650_Series) from localhost. ** Bug watch added: Red Hat Bugzilla #1818110 https://bugzilla.redhat.com/show_bug.cgi?id=1818110 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1873429 Title: Problem with printing in 20.04 version Status in cups package in Ubuntu: Confirmed Bug description: In previous 19.10 my Epson Stylus CX3600 both prints & scans fine. In 20.04 it scans fine, but in print mode the process banners show the job is sent to the printer, then printing is complete. However there is no print output. I reinstalled the Epson print drivers but without success. I'm staying on 20.04, but by running Ubuntu 19.10 from a USB drive the printing issue is solved. The Epson is recognised and my documents print and scan fine. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30 Uname: Linux 5.4.0-24-generic x86_64 ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Fri Apr 17 10:59:10 2020 InstallationDate: Installed on 2019-12-10 (128 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: gnome-control-center UpgradeStatus: Upgraded to focal on 2020-04-01 (15 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1873429/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
