The pulseaudio installed on my Ubuntu 20.04.1 systems is the following: pulseaudio - 1:13.99.1-1ubuntu3.5 deleting ~/.config/pulse and reboot fixed the problem of sound being directed to builtin speakers instead of the headphones although headphones were selected as the output device. Verified this on a Dell XPS labtop and an AMD desktop. Until 1:13.99.1-1ubuntu6 is released, I recommend deleting the config file and rebooting.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker, or none at all. Status in PulseAudio: Fix Released Status in pulseaudio package in Ubuntu: Fix Released Status in pulseaudio source package in Focal: In Progress Status in pulseaudio source package in Groovy: Fix Released Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F.... pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
