Assuming it's bionic, could you try if the build in that ppa fixes your issue?
https://launchpad.net/~ubuntu-desktop/+archive/ubuntu/ppa/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to evolution-data-server in Ubuntu. https://bugs.launchpad.net/bugs/1875335 Title: evolution public certificate lookups in ldap fail Status in evolution-data-server package in Ubuntu: Incomplete Bug description: Looking up user's public certificates in AD/LDAP fail while looking up with regular ldapsearch works without any issues. ldapsearch -LLL -b DC=company,DC=com -H ldap://ADDC.company.com -Q -N '(cn=username)' userCertificate -z 10 -o ldif-wrap=no dn: CN=username,OU=CA,OU=User,OU=OU1,OU=ID,OU=OU2,DC=company,DC=com userCertificate:: MII...truncated Evolution can't look up these certificates and evolution's address book processes hang even crash evolution. The same configuration work both with ldapsearch and in thunderbird, but thunderbird is not an alternative in this case. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evolution-data-server/+bug/1875335/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp