Public bug reported:
No sound from internal or external soundjack since upgrading from Ubuntu
18.04 LTS to Ubuntu 20.04 LTS.
1) 'lsb_release -rd'
Description: Ubuntu 20.04 LTS
Release: 20.04
2) 'apt-cache policy pulseaudio'
pulseaudio:
Installed: 1:13.99.1-1ubuntu3
Candidate: 1:13.99.1-1ubuntu3
Version table:
*** 1:13.99.1-1ubuntu3 500
500 http://fi.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
3) What you expected to happen
Hear sound
4) What happened instead
No sound
5) 'lspci -v | grep -A7 -i "audio"'
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
Subsystem: Lenovo ThinkPad T400
Flags: bus master, fast devsel, latency 0, IRQ 33
Memory at fc220000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/by-id', '/dev/snd/controlC0', '/dev/snd/hwC0D1', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
'/dev/snd/controlC1', '/dev/snd/midiC1D0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 30 00:46:33 2020
InstallationDate: Installed on 2017-05-29 (1066 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel
Symptom_Jack: Speaker, Internal
Title: [276812G, Conexant CX20561 (Hermosa), Speaker, Internal] Pulseaudio
fails to detect card
UpgradeStatus: Upgraded to focal on 2020-04-24 (5 days ago)
dmi.bios.date: 10/17/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7UET94WW (3.24 )
dmi.board.name: 276812G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7UET94WW(3.24):bd10/17/2012:svnLENOVO:pn276812G:pvrThinkPadT400:rvnLENOVO:rn276812G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T400
dmi.product.name: 276812G
dmi.product.version: ThinkPad T400
dmi.sys.vendor: LENOVO
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1875989
Title:
[276812G, Conexant CX20561 (Hermosa), Speaker, Internal] Pulseaudio
fails to detect card
Status in pulseaudio package in Ubuntu:
New
Bug description:
No sound from internal or external soundjack since upgrading from
Ubuntu 18.04 LTS to Ubuntu 20.04 LTS.
1) 'lsb_release -rd'
Description: Ubuntu 20.04 LTS
Release: 20.04
2) 'apt-cache policy pulseaudio'
pulseaudio:
Installed: 1:13.99.1-1ubuntu3
Candidate: 1:13.99.1-1ubuntu3
Version table:
*** 1:13.99.1-1ubuntu3 500
500 http://fi.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
3) What you expected to happen
Hear sound
4) What happened instead
No sound
5) 'lspci -v | grep -A7 -i "audio"'
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
Controller (rev 03)
Subsystem: Lenovo ThinkPad T400
Flags: bus master, fast devsel, latency 0, IRQ 33
Memory at fc220000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/by-id', '/dev/snd/controlC0', '/dev/snd/hwC0D1', '/dev/snd/hwC0D0',
'/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
'/dev/snd/controlC1', '/dev/snd/midiC1D0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 30 00:46:33 2020
InstallationDate: Installed on 2017-05-29 (1066 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel
Symptom_Jack: Speaker, Internal
Title: [276812G, Conexant CX20561 (Hermosa), Speaker, Internal] Pulseaudio
fails to detect card
UpgradeStatus: Upgraded to focal on 2020-04-24 (5 days ago)
dmi.bios.date: 10/17/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: 7UET94WW (3.24 )
dmi.board.name: 276812G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr7UET94WW(3.24):bd10/17/2012:svnLENOVO:pn276812G:pvrThinkPadT400:rvnLENOVO:rn276812G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.family: ThinkPad T400
dmi.product.name: 276812G
dmi.product.version: ThinkPad T400
dmi.sys.vendor: LENOVO
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