Public bug reported:
The computer will not send any sound output to the headset, and instead
does all playback through the built in speakers. If headphones are
connected by AUX sound will be sent there.
Bluetooth media buttons work - I can pause music by tapping the
bluetooth headset.
If I change bluetooth audio quality the headset makes a notification
sound, but playback continues as before through computer speakers.
Audio tests (front left, front right) are also channelled through
computer speakers.
The same headset with the same setup worked flawlessly in 19.10.
Thank you so much for your work! 20.04 is a joy to use.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steinarne 1509 F.... pulseaudio
/dev/snd/pcmC0D0c: steinarne 1509 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 15 16:30:16 2020
InstallationDate: Installed on 2019-08-08 (251 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: LE-Bose NC 700 Headphones
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steinarne 1509 F.... pulseaudio
/dev/snd/pcmC0D0c: steinarne 1509 F...m pulseaudio
Symptom_Type: No sound at all
Title: [LE-Bose NC 700 Headphones, playback] No sound at all
UpgradeStatus: Upgraded to focal on 2020-04-13 (2 days ago)
dmi.bios.date: 05/05/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0QET56W (1.33 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20LS0017MX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR0QET56W(1.33):bd05/05/2019:svnLENOVO:pn20LS0017MX:pvrThinkPadL480:rvnLENOVO:rn20LS0017MX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad L480
dmi.product.name: 20LS0017MX
dmi.product.sku: LENOVO_MT_20LS_BU_Think_FM_ThinkPad L480
dmi.product.version: ThinkPad L480
dmi.sys.vendor: LENOVO
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal wayland-session
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1873005
Title:
[Bluetooth Bose Headphones, playback] Sound plays exclusively from
laptop speakers even when headset is selected as output device
Status in pulseaudio package in Ubuntu:
New
Bug description:
The computer will not send any sound output to the headset, and
instead does all playback through the built in speakers. If headphones
are connected by AUX sound will be sent there.
Bluetooth media buttons work - I can pause music by tapping the
bluetooth headset.
If I change bluetooth audio quality the headset makes a notification
sound, but playback continues as before through computer speakers.
Audio tests (front left, front right) are also channelled through
computer speakers.
The same headset with the same setup worked flawlessly in 19.10.
Thank you so much for your work! 20.04 is a joy to use.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu2
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu26
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steinarne 1509 F.... pulseaudio
/dev/snd/pcmC0D0c: steinarne 1509 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 15 16:30:16 2020
InstallationDate: Installed on 2019-08-08 (251 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: LE-Bose NC 700 Headphones
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steinarne 1509 F.... pulseaudio
/dev/snd/pcmC0D0c: steinarne 1509 F...m pulseaudio
Symptom_Type: No sound at all
Title: [LE-Bose NC 700 Headphones, playback] No sound at all
UpgradeStatus: Upgraded to focal on 2020-04-13 (2 days ago)
dmi.bios.date: 05/05/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0QET56W (1.33 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20LS0017MX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrR0QET56W(1.33):bd05/05/2019:svnLENOVO:pn20LS0017MX:pvrThinkPadL480:rvnLENOVO:rn20LS0017MX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad L480
dmi.product.name: 20LS0017MX
dmi.product.sku: LENOVO_MT_20LS_BU_Think_FM_ThinkPad L480
dmi.product.version: ThinkPad L480
dmi.sys.vendor: LENOVO
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