Public bug reported: [Impact] In some hp's devices, there are two audio jacks(one headset and one headphone) in the audio interface which is using the codec of Conexant, and apparently it's not working, the system can't detect the headset in current codec.
[Test Case] 1. Insert 3-ring headset into front audio port (headset icon) 2. Check System Setting->Sound->Output [Expected result] Can detect external headset [Actual result] Only shows internal speaker. External headset microphone was detected. Another front audio port (earphone icon) works fine. [Regression Potential] [Failure rate] 100% [Additional information] system-product-name: HP EliteDesk 800 G5 SFF CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02) OS-version: 18.04 kernel-version: 4.15.0-1065-oem pulseaudio-version: 1:11.1-1ubuntu7.2 Upstream Bug: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272 ** Affects: oem-priority Importance: Critical Assignee: hugh chao (hugh712) Status: Confirmed ** Affects: oem-priority/bionic Importance: Undecided Status: New ** Package changed: pulseaudio (Ubuntu) => oem-priority ** Changed in: oem-priority Assignee: (unassigned) => hugh chao (hugh712) ** Also affects: oem-priority/bionic Importance: Undecided Status: New ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1869819 Title: System can't detect external headset in the codec of Conexant Status in OEM Priority Project: Confirmed Status in OEM Priority Project bionic series: New Bug description: [Impact] In some hp's devices, there are two audio jacks(one headset and one headphone) in the audio interface which is using the codec of Conexant, and apparently it's not working, the system can't detect the headset in current codec. [Test Case] 1. Insert 3-ring headset into front audio port (headset icon) 2. Check System Setting->Sound->Output [Expected result] Can detect external headset [Actual result] Only shows internal speaker. External headset microphone was detected. Another front audio port (earphone icon) works fine. [Regression Potential] [Failure rate] 100% [Additional information] system-product-name: HP EliteDesk 800 G5 SFF CPU: Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz (8x) GPU: 00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:3e98] (rev 02) OS-version: 18.04 kernel-version: 4.15.0-1065-oem pulseaudio-version: 1:11.1-1ubuntu7.2 Upstream Bug: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/272 To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1869819/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
