On an Ubuntu 19.10 system I installed the version of apport from eoan-
proposed and I was able to report a bug to Launchpad about gnome-
terminal, as such I'm setting this to verification-done for eoan.
bdmurray@clean-eoan-amd64:~$ apt-cache policy python3-apport
python3-apport:
Installed: 2.20.11-0ubuntu8.7
Candidate: 2.20.11-0ubuntu8.7
Version table:
*** 2.20.11-0ubuntu8.7 500
500 http://archive.ubuntu.com/ubuntu eoan-proposed/main amd64 Packages
500 http://archive.ubuntu.com/ubuntu eoan-proposed/main i386 Packages
** Tags removed: verification-needed verification-needed-eoan
** Tags added: verification-done verification-done-eoan
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1814611
Title:
turning off "Send error reports to Canonical" prevents using ubuntu-
bug
Status in apport package in Ubuntu:
Fix Released
Status in apport source package in Bionic:
Fix Committed
Status in apport source package in Disco:
Won't Fix
Status in apport source package in Eoan:
Fix Committed
Bug description:
Impact
------
apport was modified (bug 1778497) to reduce the number of times people have
to respond to crash reports, however the changes introduced a check to see if
whoopsie is enabled. That check is done for any type of report, not just
crashes, and subsequently people can not use ubuntu-bug to report bugs if
whoopsie is disabled which is wrong as whoopsie is only for uploading crashes
to the Error Tracker.
Test Case
---------
1) On a system with Gnome installed use the Privacy control panel and set
"Send error reports to Canonical" to Off
2) In a terminal run 'ubuntu-bug gnome-terminal'
3) Click "Send" and observe nothing happening (if something does happen
confirm that whoopsie is disabled via 'systemctl is-enabled whoopsie' - there
may be a bug in the control panel)
Regression Potential
--------------------
The fix is just setting the value of a variable to True instead of checking
to see if whoopsie is enabled so there really isn't any. However, it could
cause a regression if there's a typo in the line being changed.
Original Description
--------------------
Ubuntu 18.04.1 LTS, X11 gnome session.
For some reason ubuntu-bug <packagename> no longer opens a browser
window, so it is not possible to enter useful bug detauls, or even
know the bug number.
After prompting whether or not to Send the report, clicking "Send"
just closes appport and nothing else ever happens. The exit status of
"ubuntu-bug" is zero.
This worked fine before, but it has been many months since I tried to
submit a bug.
strace shows many stat calls on plausible browser paths, including the
one that is correct (/usr/bin/firefox, which returned a successful
stat call). I'll attach the trace output from
strace -f -o /tmp/strace.log ubuntu-bug apport
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions
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