** Description changed:

- Whenever I turn on my headphones theyll connect to my computer but im
+ [Impact]
+ 
+ Whenever I turn on my headphones they'll connect to my computer but I'm
  able to hear the input audio from my microphone and low quality output
  audio. I have to disconnect the headphones in the bluetooth devices and
  reconnect for it to fix the problem.
  
- ProblemType: Bug
- DistroRelease: Ubuntu 18.04
- Package: pulseaudio 1:11.1-1ubuntu7.2
- ProcVersionSignature: Ubuntu 5.0.0-29.31~18.04.1-generic 5.0.21
- Uname: Linux 5.0.0-29-generic x86_64
- NonfreeKernelModules: nvidia_modeset nvidia
- ApportVersion: 2.20.9-0ubuntu7.7
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  litleck    1398 F.... pulseaudio
-  /dev/snd/controlC0:  litleck    1398 F.... pulseaudio
- CurrentDesktop: ubuntu:GNOME
- Date: Mon Sep 23 17:07:59 2019
- InstallationDate: Installed on 2019-09-22 (0 days ago)
- InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 
(20190805)
- ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- SourcePackage: pulseaudio
- Symptom: audio
- Symptom_Card: WH-1000XM3
- Symptom_Type: High background noise, or volume is too low
- Title: [WH-1000XM3, playback] Background noise or low volume
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 02/12/2019
- dmi.bios.vendor: Alienware
- dmi.bios.version: 1.0.19
- dmi.board.name: 01NYPT
- dmi.board.vendor: Alienware
- dmi.board.version: A00
- dmi.chassis.type: 3
- dmi.chassis.vendor: Alienware
- dmi.chassis.version: Not Specified
- dmi.modalias: 
dmi:bvnAlienware:bvr1.0.19:bd02/12/2019:svnAlienware:pnAlienwareAuroraR5:pvr1.0.19:rvnAlienware:rn01NYPT:rvrA00:cvnAlienware:ct3:cvrNotSpecified:
- dmi.product.family: Alienware
- dmi.product.name: Alienware Aurora R5
- dmi.product.sku: 0729
- dmi.product.version: 1.0.19
- dmi.sys.vendor: Alienware
+ [Test Case]
+ 
+ 0. Set up your Bluetooth headphones with Ubuntu.
+ 1. Turn off the headphones.
+ 2. Turn on the headphones.
+ 3. In Settings>Sound verify they have reconnected in A2DP mode (stereo, high 
quality, no microphone support).
+ 
+ [Regression Potential]
+ 
+ Low. Only the headset code path is affected and the fix has already been
+ released for some time in BlueZ 5.51 onward.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1845046

Title:
  Bluetooth headphones default to low quality headset mode and fail to
  switch to A2DP when selected

Status in bluez package in Ubuntu:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Invalid
Status in bluez source package in Bionic:
  Triaged
Status in bluez source package in Eoan:
  Fix Committed
Status in bluez source package in Focal:
  Fix Released

Bug description:
  [Impact]

  Whenever I turn on my headphones they'll connect to my computer but
  I'm able to hear the input audio from my microphone and low quality
  output audio. I have to disconnect the headphones in the bluetooth
  devices and reconnect for it to fix the problem.

  [Test Case]

  0. Set up your Bluetooth headphones with Ubuntu.
  1. Turn off the headphones.
  2. Turn on the headphones.
  3. In Settings>Sound verify they have reconnected in A2DP mode (stereo, high 
quality, no microphone support).

  [Regression Potential]

  Low. Only the headset code path is affected and the fix has already
  been released for some time in BlueZ 5.51 onward.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1845046/+subscriptions

-- 
Mailing list: https://launchpad.net/~touch-packages
Post to     : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to